HOW DO WE ORDER?

Ordering is easy! Simply fill in the contact box on our Contact Us page with your requirements and we’ll be in touch with a bespoke quote for you. 

 

I'D LIKE A BESPOKE DESIGN, IS THAT POSSIBLE?

Of course! We love to create bespoke designs that tell a couples unique love story. You can find out more about our bespoke design service here. 

HOW MUCH WILL MY WEDDING STATIONERY COST?

Check out our Stationery Pricelist page!

We require a non-refundable deposit of £150 before commencing any work. The remainder of the balance must then be settled before your order is sent to print. 

HOW DO I PAY FOR MY ORDER?

Payment can be made via BACS transfer using the details on your invoice.

CAN I SEE WHAT MY STATIONERY WILL LOOK LIKE BEFORE I ORDER?

For bespoke design orders we require a non-refundable deposit of £150 to begin any design work. Take a look at our photo gallery page where we have a collection of photographs that showcase the quality of our work. Alternatively, why not check out our Yo! Designs page?

HOW LONG WILL IT TAKE TO PRODUCE MY ORDER?

This really depends on the type of order you are placing. However as a guide we aim to send out initial designs within 1-2 weeks and our standard print turnaround is between 7 -10 days. If you need something quicker get in touch. We always try our best to help!

IS THERE A MINIMUM ORDER?

Our minimum order for most stationery is 50, but we try to be as flexible as possible. There is a minimum set up charge to print any design so shorter runs will cost more per item. If you need a small order get in touch and we'll be happy to put together a bespoke quote for you!

WHAT IS THERES A PROBLEM WITH MY ORDER?

We pride ourselves on our attention to detail and high quality products, however if you do experience a problem with your order please get in touch with us as soon as possible at designyo@hotmail.com and a member of the team will be in touch as soon as possible to deal with your issue. Please note that it is the client's responsibility to check all proofs carefully, DesignYo! cannot be held responsible for any spelling, name or date errors on a design which the client has approved. 

HOW DO I USE MY DISCOUNT CODE?

Get in touch with us on Facebook or send us an email at designyo@hotmail.com when you are ready to place your order and we'll apply the discount code to your order. 

SHIPPING

UK standard shipping is charged at £5.95. If you live outside of the UK or need your order quicker just get in touch and we'll be happy to help. Please note DesignYo! cannot be held responsible for any delay in delivery due to courier. You must ensure that you examine all goods at the time of delivery. We will not be held responsible for any loss arising from damage caused to the goods in transit unless loss or damage is noted on the delivery note at the time of delivery. 

DO YOU DO "ON THE DAY" STATIONERY?

Yes! Our wedding stationery doesn’t stop at invitations, we can create bespoke menus, place cards, order of service, bunting and much more! Let us know what you’re looking for and we’ll put together a bespoke quote for you. 

Check out our gallery for examples of some of the stationery we have created for other Brides and Grooms.

FAQs
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Tel: 07595 893856

designyo@hotmail.com

SOUTH WALES

© 2019 Design YO!

 

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